Remote working
Be supported. Keep information secure. Save money.
Please use existing IT services whenever possible, before turning to services provided by third-parties, even if they offer free features. Find out more at Use MyAV·¶'s IT Services.
Advice and tools
Frequently ask questions
- Do I need to connect to the MyAV·¶ network?
Reading emails and collaborating with colleagues via Microsoft Teams can be carried out without connecting to the MyAV·¶ network i.e. by using your Office 365 connection. Access is also available to the full O365 suite so you can continue to work on documents and if necessary store them on OneDrive.
- I need to use MyHR, MyFinance or work on a document that is stored on my personal Home N: drive or Shared S: drive. Do I need to connect to the MyAV·¶ network?
Yes, to use MyHR, MyFinance or use the Filestore @ MyAV·¶ service, you should connect to MyAV·¶ via Virtual Private Network (VPN). Please note, connection to the MyAV·¶ VPN should be made for the period you need access to these services. You should disconnect from the VPN when not required.
If you are using a MyAV·¶ laptop with Desktop @ MyAV·¶, the MyAV·¶ VPN is pre-installed. To install the MyAV·¶ VPN on your personal device, please see MyAV·¶ Virtual Private Network (VPN) for instructions.
- How do I connect to the MyAV·¶ Virtual Private Network (VPN)
Please see the MyAV·¶ Virtual Private Network (VPN) pages for instructions.