Existing students may need to reset their passwords. Please read the instructions below.
As you have previously studied with us you will already have been issued your MyAV·¶ computer account details. If you need help with your user ID please contact: clie-eveningcourses-support@ucl.ac.ukÌý
At the start of the new academic year please reset your password to make sure it is working.ÌýÌý
You can do so via the  portal. Here’s what you need to do:ÌýÌý
Go to the following page: ÌýÌý
Enter your MyAV·¶ User ID in lowercase (see above)Ìý
Enter the last 5 digits of your mobile phone number.ÌýÌý
A code will then be sent to your mobile phone. Please enter this code under ‘Password reset Code’.Ìý
Create a new password and confirm it. Please use the password strength bar and the guidelines on the right-hand side of the page to help you with setting your password. Note that WEAK passwords will automatically be rejected.ÌýÌý
Ìý
It can take up to 2 hours for your new password to work across all MyAV·¶ systems.Ìý
Ìý
Ìý
Ìý